About Très Bon
If your home has just experienced a pest infestation such as moths, carpet beetles, silverfish, or bedbugs, we can help you recover. Unfortunately, this type of disaster is generally NOT covered by insurance, so we urge you to practice prevention in order to minimize your likelihood of an infestation. An infestation will not necessarily show itself via creepy crawly insects noticeable everywhere. In fact, most times the bugs themselves will not be seen, but symptoms of their presence will. Moths, carpet beetles, and silverfish will leave evidence in your textiles (holes, and sometimes visible remnants of cocoons or molting). Bedbugs will leave bite marks on their victims. After an infestation is discovered, your first step will be to contact a knowledgeable exterminator (we can help you with the selection process). An exterminator can kill the pests and their eggs, but we should warn you that the knowledge and skill of the exterminator will greatly impact the success of the extermination. And certain pests are more difficult to exterminate than others - bedbugs being particularly difficult, sometimes requiring extreme measures. For example, you may have seen commercials showing how bedbugs can be frozen to death after being detected by a trained dog. What they fail to mention is that if any of the bedbugs are missed by the dog, they will survive. Even worse, cold freezing only kills adult bedbugs, but not bedbug eggs or bedbugs in the nymph stage. If any bedbugs survive (in any stage - egg, nymph, or adult) you will suffer a re-infestation, and it's more common than you'd think unfortunately. We know the processes that are most effective, and can help advise you to make the correct decisions. We've been professionally trained by entomologists (scientists specializing in insects) on insect behavior and methods of extermination.

Exterminators will treat your home, but generally will not treat clothing and most soft furniture (such as bedding and couches). So, once your home has been exterminated, we can then come and clean your wardrobe, bedding, draperies, and furniture coverings to remove the pests (and in many cases, the odors that attracted them in the first place). We employ a strict procedure to ensure there is no cross-contamination, and process your items in a solvent that is proven, through actual testing, to kill insects instantly on contact (not all dry cleaning solvents do). When you get your items back, you can rest assured that they are clean and pest free. It is essential, however, that the extermination was successful. If the exterminator failed to remediate your pest problem, you will suffer a re-infestation.

Prevention is the best medicine
We can help you once you discover an infestation, but we'd like to offer you some advice on how to avoid an infestation in the first place, which of course is ideal. Following these practices will not guarantee you never suffer an infestation, but will certainly greatly reduce the chance you will. Infestations from bedbugs occur for a different reason than carpet beetles, silverfish, and moths, so we'll talk about the two categories separately.

Carpet beetles, silverfish, and moths
Moths, carpet beetles, and silverfish are attracted to the scent of body oils, perspiration, and food stains. Dry cleaning your wardrobe before storing your garments for the season removes these scents, and significantly reduces insects’ attraction to your clothing. Once cleaned, we recommend storage in airtight containers to minimize interaction with the environment. Mothballs and cedar chips do have value, although limited. The oils from cedar chips dry out after a few years, and both cedar chips and mothballs need to be used in an airtight container anyway to reach a high enough concentration to be effective. It is also important to realize that unfortunately dry cleaning does not remove the unpleasant scent of mothballs or cedar chips. Although there is no guarantee that moths, carpet beetles, and silverfish will not find their way to your closet, following these steps significantly reduces the chances you will suffer an infestation and find small holes in your clothing next year. Also consider utilizing our Seasonal Storage service to safeguard your wardrobe.

Bedbugs
Yes, bedbugs are real, they do bite, and they're making a huge comeback in recent years. In 1988 (with a full phase out by 1998), the federal government outlawed the production of the pesticide DDT, which was extremely effective in killing bedbugs. In fact it was so effective that over the years, bedbugs were no longer a common problem. However, since DDT spraying has ceased, bedbugs have undergone a strong resurgence, and are expected to become a much bigger problem over the next 10 years. It is important to note that since bedbugs have not been a problem for decades, most exterminators are not properly trained to address bedbug outbreaks, and therefore extermination methods - and their success rates - vary greatly. Now let's talk about bedbugs themselves, and how they make their way into your home. Bedbugs feed exclusively on blood, similar to mosquitoes. In the wild, they survive by feeding on the blood of host animals. In bedbug infestation cases, humans are the hosts. While asleep, we exhale carbon dioxide, which attracts the bedbugs. They feed and then hide before we wake up. They typically don't hide too far away though - the most common hiding spot is under seams at the edges of your mattress and box spring, although they are also known to hide behind headboards, carpeting, moldings, and in closets. And they can survive for more than 6 months between meals. Generally, bedbugs don't actually enter your home on their own. Most bedbugs are brought into the home by the homeowners, unknowingly. Major sources of bedbug infestations are from hotel rooms. Make sure that you thoroughly check the mattress, box spring, and other furniture in your hotel room with a flashlight before settling in. If you see bedbugs, inform the hotel and do not stay in the room. If the room looks clean, ensure that you store your suitcase on a suitcase holder, off the floor. Most bedbugs are brought home by your suitcase, and they are very hard to see once they crawl deep into the seams. Additionally, on an airplane bedbugs can transfer from one passenger's suitcase to another. So as a precaution, we recommend the following additional steps when you return from a trip: Do not bring your suitcase into your home. Remove all clothing outside and place it into a clean garbage bag. Immediately bring the garbage bag indoors and place your clothing directly into the dryer. Throw away the garbage bag outside your home. Dry your clothing on the hottest setting for two hours. Bedbugs die after their core temperatures exceed 122 degrees. (We recommend a dryer temperature of at least 140 degrees running for two hours to ensure a 122 degree core temperature is reached). Note that washing your clothes will not kill bedbugs - they do not drown in water. Then put isopropyl alcohol in a spray bottle and spray down your empty luggage, inside and out, before bringing it into your home, paying special attention to any seams. Isopropyl alcohol that directly touches a bedbug will kill it. (However, spraying a room with isopropyl alcohol will ultimately be ineffective unless it directly touches each and every bedbug.) We've also heard of cases of bedbugs being spread at movie theaters and schools. While we can't live our lives in fear, we do recommend taking the above precautions, at least when traveling and staying in hotels. If you ever have a bedbug infestation, you will wish you took our advice, as they are very difficult to exterminate.